It’s taking ownership and responsibility for all things that a full-time, in-house Sales Management team would do working inside a larger B2B organization – but at a cost a small company can access.

It’s taking ownership and responsibility for all things that a full-time, in-house Salesforce.com Manager would do working inside a larger B2B organization – but at a cost smaller companies can access.

While there are a few different a la carte items (e.g. recruitment), Focus’ main costing method is as follows:

• Sales Management: cost per Sales Rep/month
• CRM Management: cost per Salesforce.com user/month

We have an open contract with a 60-day out-clause.

We have implemented and used Salesforce.com for our clients since Day 1. But we have also had to inherit and work with MS-Dynamics, Zoho, Capsule, Pipedrive, ACT, Goldmine, Clientele, Tour de Force, and SugarCRM to name a few.

Salesforce.com is our preferred CRM if a client has no CRM or is open to switching (but it’s not a requirement).

Unlike most firms, Focus uses 100% full-time employees to work with our clients. We share and learn together, out of an office in mid-town Toronto, Canada. We eat, sleep, and breathe Sales and Salesforce.com Management as a family.

We develop Sales Managers two ways. Either we hire experienced Sales Managers or we hire younger, bright people and have them work as Sales Engineers first. After a few years, they graduate to becoming Sales Managers. In all instances, there is an intensive onboarding and training program to learn the Focus Approach.