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Wanted to reach out and express our appreciation to the Focus team, for your dedication of being our “personal trainer” for our Axis Communications team, for the purpose of become proficient with SalesForce... Read More
Dave TynanBusiness Area Director
Working with Lisa, Kyle and Bruno has been an absolute pleasure. They understood what our vision was, and they were able to deliver exactly what we had in mind. Their team is extremely knowledgeable and offered... Read More
Ahmad AssaadService Manager at Timberland Equipment
Adam has a deep understanding of Salesforce and has provided outstanding support, helping us customize this software to add significantly more value to our company. Adam is a pleasure to deal with, understands ... Read More
Steve EksteinExecutive Vice President at Weston Forest Products
Focus is a highly professional organization who took the time to understand our business and what was required to improve the results of our sales team. They delivered on their promises and we received what we ... Read More
Gavin BrauerCo-Founder/CEO, KindHuman Bicyles
Darren is full of helpful and insightful sales tips. His workshops are useful, and you walk away with immediate action steps to take. His ability to transfer knowledge between various business sectors is eviden... Read More
Laurie DocimoSponsorships & Grants, Shine Through the Rain Foundation
Darren is a true B2B sales expert. His clear instruction and rock solid methodology has improved the performance of our sales team by 15% in Q1 of 2018 compared to Q1 2017 and 30% for Q2 2018 compared to Q2 2... Read More
Peter MelkonianSenior Manager, Training and Development
I just wanted to reach out to you and say a very sincere thank you for all of the movement you’ve help us make after working with Focus for only a month! We purchased the 12 Salesforce licenses with the under... Read More
Monica SaundersProject Manager, Connect Resource
After working with Focus for about a year now it is with pleasure that I inform you of our satisfaction with the progress we have made as a sales organization. Your thorough approach to the sales process, goal... Read More
Travis GregorySales Manager, Toronto Division Copiers Ltd
I respect you and your team for what they have done to help me personally and I thank you guys greatly. These are several good examples of what I do or have learned to become what I am today: I now have... Read More
Justin GalegoSales Representative, EXCO Canada
Darren, we are very grateful for the professionalism and knowledge you have shared with each of us. Focus has been an important factor in our company's growth over the past 2+ years. The strategies you have tau... Read More
Gil SilbersteinPresident, myBlueprint
I was lucky enough to attend your presentation at the 2003 NEPCON show held at the Bayside Expo Center in Boston, MA and I carried away many of your key points from the presentation. More importantly, you confi... Read More
John J. Hughes IIIPresident, Argo Transdata Corporation
I believe the addition of Sarah, Robert and the services provided by FOCUS are a great asset to what we do here at DoctorCare. Sarah and Robert bring another level of organization and management that we oth... Read More
Josh MillerRegional Director, DoctorCare
It was such a pleasure meeting you today at ventureLAB for '’The Art of Selling'. I really enjoyed your ‘human’ approach to connecting. I found your workshop very helpful, informative and engaging. I... Read More
Lisa MuellerFounder, Co.unity
I want to thank you all for the work you have put into my company to improve our sales operations. I can only imagine that it was one of the most challenging yet for your company. As we move forward from her... Read More
Jeff MacDonaldPresident, Amaco Construction Equipment Inc.
On behalf of the Board of Directors of CAFE Vancouver, I would like to thank you for being part of the Panel of Experts at Family Business Day. Your presentation on building a sustainable sales organization was... Read More
Josephine NadelBoard Member and Chair of Family Business Day, CAFE Vancouver
The transition was seamless. My team is really engaged and they like working with Sarah. She understands our business model very well and she is always open to suggestions, recommendations, and she experiments ... Read More
Fernando EstebanAxis Communications
I just wanted to take a minute to tell you that so far everything has been great. The guys are using Salesforce properly now and I have noticed major differences in my day-to-day management of the activity. ... Read More
Travis GregoryBusiness Development Manager, Toronto Division Copiers Ltd.
Donna has been providing services to P & P for over a year now. When we started working with Donna, the first thing we noticed is that any task was done on time or sooner, regardless of complexity. Since then w... Read More
Moshe PinhasPresident, P&P Data Systems
Through his presentation “Manufacturing a Sale” at the Family Business Forum, Darren Rabie of Focus America gave owner-operators an understanding of the need for a sales process to build a solid, replicable... Read More
Emma RamosManaging Director, CAFE Central Ontario
“I want to thank you for the incredible job that you and Focus have done for me and Allways Precision Inc. I can truly say that with your help I have become a dynamic business development representative at AP... Read More
Jim SaflarskiAllways Precision, Inc., Business Development Manager
In my 12 years as a business owner, I’ve met few are as organized and effective as Donna. She approaches every day with a high level of energy and passion. This coupled with her sound analytical skills, make ... Read More
Debbie ChowOwner, Auraline Beauty Inc
“In about 6 months, Focus took a young team, with plenty of construction knowledge, but no sales experience, and turned them into salespeople. This has affected us in a number of positive ways. First, it ha... Read More
Lisa BertramPresident, Bertram Construction
As we silently listened to the webinar, Darren solidified the reasons and outcomes of our future lead process. We felt much more positive of our steps once we attended his webinar. We encouraged our upper manag... Read More
Lisa JohnsonMarketing Coordinator, Vortex
We were not disappointed. The Focus team took our sales back to basics with clear, concise and practical approach to Salesforce.com. The day course presented by Steven Wright and Lisa Rodrigues helped our new r... Read More
Debbie ConzelmannCEO, King Cole Ducks
“I would like to thank you for taking the lead on this project. You have worked tirelessly to manage the complex issues that invariably arise for a project of this scope and magnitude. Our team also deserves ... Read More
Brian GinslerPrinciple, Bridgepoint Financial
In today’s times, it is becoming more critical than ever that our exhibitors get real, measurable value from their investment. Your “Turning Leads Into Sales” workshop really hit the spot. It was clea... Read More
Dan RadomskiEASTEC Show Manager, Director of Sales for SME Expositions
Lisa has been a great support through Focus with our company Quinn Digital Asset Protection and I feel has been an invaluable part of our team. Lisa is organized, efficient, extremely competent, and has an exc... Read More
Mark BorbaClient Service Manager, Quinn Digital Asset Protection
“Darren and his team have a clear understanding of how to set up and manage a sales organization. Their processes seem to transcend all industries. They have a particularly good grasp of the CRM tool and are ... Read More
Peter PekosPresident/ Founder, Dalton Pharma
I wanted to take this opportunity to thank you for all the work you have done over the past few years and most recently for the “Needs Analysis Workshop” you held for our sales executives. Your tactical,... Read More
David RossVice President, Sales, ExhibitGroup/Giltspur
We 1st used Focus to implement a CRM system (Salesforce.com) which was quite seamless (from nothing that is). The training was great, and the users got on board quickly. The tools were set up using the sales ro... Read More
Bob RepovsPresident and COO, Samco Machinery
“Steve and Kojo are doing an excellent job and are both fun to work with. They are well prepared, focused, and always willing to offer advice and words of encouragement. I would have no issue recommending ... Read More
Joel FreundManager – Corporate Sales and Service, Execulink Telecom
Lisa is an excellent trainer. Her ability to walk through the many areas of sf.com at every individual’s pace allows for superior content learning. Having gone through training sessions with Lisa, I know firs... Read More
Mike MohauptDirector of Sales and Marketing, Samco Machinery
I am writing to acknowledge the good work you have done over the past few years with your “Turn Leads Into Sales” workshops put on for our exhibitors at Assembly Technology Expo and the NEPCON events. It... Read More
Kel Marsden-KishVice President, Reed Exhibitions
“We had no sales process, no sales manager, no CRM, no BDR… just nothing. We would quote, quote and then guess what, we would quote some more! The results were mediocre and we had no visibility on our sales... Read More
Bob RepovsPresident and COO, Samco Machinery
Lisa is a detail-oriented manager that kept everyone focused and on their timelines. She was always available for questions, easy to work with as her input is straight forward and honest. It has been a pleasure... Read More
Mike DeckertVice President, Flo Components
I wanted to put together a letter to not only share with you but share with others the importance of having a plan for running and leading your CRM once implemented. When my partners and I decided it was time t... Read More
Brian GinslerPrinciple, Bridgepoint Financial
“I think the biggest improvement was not allowing the sales people to hide. There was a lot more transparency in what the team was doing – so no more “I have client meetings today”, instead, “I am m... Read More
Moshe PinhasPresident, P & P Data Systems Inc.
I have had the pleasure of working with Lisa for close to a year now and she is the ultimate professional. She is a great listener and is quick to report back with solutions. If it's results that you're looking... Read More
Rob TurnballSales Manager, Angus Glen Golf Club
“Focus was brought on to help us achieve a much bigger new customer base and increase our sales. They have also helped us to develop a much bigger pipeline and they stay on the team to keep us growing it on... Read More
Andrea ShorttVice President, Quadrant Marketing Ltd.
Lisa is a highly motivated individual with great ideas as to how to process information in an office setting. Lisa worked with me to help set up our Salesforce CRM program five years ago; we are still using man... Read More
Terry GarciaOffice Manager, Concrete Systems
“I want to thank you for all your time, effort and interest as it relates to my success. Specifically, your effort, support and coaching in the areas of systems, processes, teamwork and development has been ... Read More
Mark C. PattersonAccount Manager, Dagostino Electronic Services, Inc
I had the opportunity and privilege to work with Lisa in 2010 on our implementation of Salesforce. I don’t know if I could say enough positive things about Lisa and her abilities. Her depth of knowledge of Sa... Read More
Janna BiggsSystems Analyst, Concrete Systems
Firstly, I want to commend Bill on always being on top of what is going on here at KEV. Our weekly meetings are always meaningful and constructive. It is nice to have someone there to share success with on a we... Read More
Geoff WeinbergerSales Consultant, Kev Group
Lisa is a highly skilled, experienced and details oriented professional. In 2015, I hired Focus to design, program, implement and train my staff and I on a customized CRM solution using the Salesforce.com platf... Read More
Ronnie WiskinPresident/ Founder, Reliable Living
“I just want to thank you for your help this year. I am off to a great start and I will attribute part of that success to you and your help. It was good to have you there pushing me to try harder and to quest... Read More
Michael FraserSales Representative, Allturf Ltd.
Sarah’s Saleforce.com expertise is extensive. She keeps an eye on their progress, and constantly emails our team asking how she can help or pointing out functionality they could & should be using within t... Read More
Stuart FeinPresident, Premier and Company
“I have had to learn an entirely new industry and re-enter a sales position that had been somewhat dormant recently in my career. In that aspect of my training, you’re SalesForce and overall sales training ... Read More
Mark FischerBusiness Development, Riverside Brass & Aluminum
In a nutshell, we have found Sarah to be excellent to work with! She has a very nice and accommodating personality, sense of humour, desire to help, is a so knowledgeable with Salesforce and, in particular, tur... Read More
Brian FurlongPresident, Advantage Fitness
“Thanks so much for sharing Steve’s brain with me =)) I appreciate all of you folks at Focus. You’ve made my job so easy and helped me with all the tools I could ever want- and then ones I didn’t know I... Read More
Heather HooverBusiness Development, Tridan International
“Darren took the time to review and discuss Rainbow Concrete’s needs, and establish a reasonable timeline and strategy for our company. Through discussion with our management, Focus came up with a new stru... Read More
Damir BrujicSales and Marketing Manager, Rainbow Concrete Industries Ltd.
Lisa Rodrigues has been fantastic to work with. When we first went live with SF, she made herself available morning, noon, nights and weekends. In the time since, she has remained tremendously responsive. She's... Read More
Vince SantoreAccount Executive, Spin Master
“You have forged a new sales process at Westbrook through recruitment of personnel, establishment of prospecting, implementation of a 24-7 CRM program such as salesforce.com. The CRM has enhanced our communi... Read More
Bruce GirardPresident, Westbrook Technologies
“Steve was the senior consultant on our project to completely overhaul our antiquated CRM system. He recommended Sales Force and from day one, he has just done a terrific job. From helping us to negotiate our... Read More
David GenslerMadison Pension Services, Inc.
“I can unconditionally recommend Darren's group. We have worked with them for four years and they continue to impress. You probably know how difficult it is to change the culture of a mature company. Other... Read More
Ian R. WilliamsonCEO, Pines Technology
Our company had been using Maximizer, which had become unsupportable and required a full system replacement. Yes I would recommend Darren’s team for your SFA. It is a significant investment to purchase and... Read More
Chris LoveVice-President Sales and Marketing, Exco Technologies
“I wanted to reach out to let you know that we started with the business reviews, and we've seen great results with the Account Managers (and myself). This process of doing a formal Business Review has pro... Read More
Michael KingVP Customer Engagement, IndustryBuilt
So far this has been something we would never have been able to do without all of their help, and we do hope that this will continue. We have many different personalities and technology levels in the office a... Read More
Nicole LovemanGleeson Financial Group
Thank you for the outstanding job you are doing in training, educating, and following up with the Axis Southeast team. It has been a top notch experience all the way through. Your preparation in learning eno... Read More
Paul ThompsenAxis Communications
Focus has helped our sales team be significantly more effective by teaching new concepts and enforcing a better sales process. Every few weeks, they teach sales a new lesson and how it applies to their role. Fo... Read More
Gil SilbersteinPresident, myBlueprint
Most recently, we worked with Justin Baker to put our first direct outside salesperson in place and then to restructure our inside sales process. The coaching and training that Justin provided to mold one of... Read More
Jill BatkaPresident, Dynamic Conveyor Corporation
Working with Lisa has been absolutely amazing. When it comes to implementing a CRM into a transitioning company I would recommend her 10 fold. She was quick to realize those that were succeeding and those who m... Read More
Joe FosterExco Technical Sales, Exco Extrusion Dies, Inc.
Just wanted to take the time to thank you for helping me prepare and understand what a manager should be and hopefully give me knowledge and tools required to better myself for the future and my career.... Read More
Alain HamonRegional Manager - Eastern Canada, Hetek Solutions Inc.
The Focus team took our sales staff back to basics with a clear, concise and practical approach to the customer management program. The one day course presented by Steven Wright and Lisa Rodrigues helped our ne... Read More
Debbi ConzelmannChief Executive Officer, King Cole Ducks
The beauty of your sales strategy is how it enables me to start with a cold prospect and take them along the path to a sale. The wording of a cold call, the follow up techniques (both verbal and written), how t... Read More
David SmithManager, Business Development, MacNicol & Associates Asset Management Inc.
In our first year of using Focus our “new sales” (the kpi that Focus was responsible for) was up greater than 30% and our recurrent revenue was up greater than our increase in pricing – without a big “o... Read More
Moe PinhasPresident, P&P Data Systems Inc.
I just finished a training session with Zain and wanted to let you know how much I appreciate his guidance in using SalesForce. He has been very helpful with his gentle guidance and I can tell, he has a smile o... Read More
Cynthia Wendell-LemmonsSales Representative, Pulse Flow Technologies Inc.
Thanks again for the meeting today and your help on the notes and recap. The progress is fantastic and the modules will be discussed and "coached" ongoing with the sales team. I will repeat that the buy in for ... Read More
Travis GregoryToronto Division Copier
I have enjoyed working with your organization over the past 9 months. From building the sales process, to re-customizing Goldmine, recruitment of new staff, training and beyond – Focus America was consistentl... Read More
Oneil PerreaultSales Manager, Nortrux Inc.
After hearing you speak at TEC, both Doug and I felt strongly that we needed to do a better job keeping our pipeline full and our sales reps in front of real opportunities. Your Business Development Department ... Read More
Troy CampbellDirector, Sales and Marketing, Pollock NationLease
We’ve been working with Darren and his team for a couple of years with very good success. Focus has been providing 3 positions: VP Sales, Sales Manager and Sales Engineer. They have definitely increased our s... Read More
Adrian ButlerPresident and CEO, Isaac